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Our Services
AI Scams
Generative AI has supercharged fraud. Deepfake video calls, cloned voices, and AI-written phishing campaigns are now used to defraud individuals and businesses out of life-changing sums.
3,000%
Increase in deepfake fraud attempts since 2022
£25m
Largest single UK deepfake CFO fraud reported to date
4.8 ★
Trustpilot rating
Warning Signs to Watch For
- An unexpected video call from an executive, family member, or partner asking for money
- A voice note or call asking you to act urgently and keep the request secret
- Investment "opportunities" promoted by celebrity deepfakes on social media
- Highly personalised phishing emails referencing real colleagues or recent transactions
- AI-generated profile photos on dating sites (look for unnatural backgrounds, jewellery, or hands)
- Pressure not to verify the request through any other channel
Our Recovery Process
1
Investigate
We capture and preserve the digital evidence — calls, messages, and metadata — before it can be deleted.
2
Trace
We follow the payment trail through banks, payment processors, or blockchain to locate the recipient.
3
Pursue
We notify the receiving bank, file FOS and CRM Code complaints, and pursue chargebacks where applicable.
4
Recover
We negotiate or litigate against the recipient and any negligent intermediaries to return your funds.
How AI-Powered Scams Work
Criminals now use freely available AI tools to clone a voice from a few seconds of audio, generate a deepfake video of a colleague, or write thousands of bespoke phishing emails per hour. The aim is the same as traditional fraud — to get you to authorise a payment — but the credibility of the impersonation is now far higher than anything possible even two years ago.
The Most Common AI Scam Types
- Deepfake video conferencing fraud — fake "CEO" or "CFO" on a Zoom call instructing an urgent wire transfer
- Voice-cloning "grandparent" scams — a relative supposedly in trouble and needing immediate help
- AI-generated investment fraud — celebrity deepfakes promoting fake trading platforms
- Hyper-personalised phishing — emails that reference real names, projects, and dates
- Synthetic-identity romance fraud — entirely AI-generated personas on dating apps
Your Legal Position
Even though the technology is new, the legal routes for recovery are well-established. Authorised push payment (APP) victims of impersonation scams can claim under the Contingent Reimbursement Model (CRM) Code and, since October 2024, under the mandatory PSR reimbursement scheme. Card payments may qualify for chargeback or Section 75 protection. Where the receiving bank failed to apply Confirmation of Payee or to act on red-flag transactions, they may be liable for negligence.
How We Can Help
We start by preserving evidence — call recordings, video files, message threads, and metadata that fraudsters often try to delete or take offline. We then file the formal complaints, escalate to the Financial Ombudsman Service if necessary, and trace the funds through banking or blockchain channels. Where intermediaries failed in their duty of care, we pursue them directly.
Targeted by an AI-powered scam?
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Frequently Asked Questions
Yes. Under the CRM Code and the new PSR reimbursement rules, banks must reimburse blameless victims of authorised push payment fraud, including impersonation and deepfake scams.
No. Recovery focuses on tracing the payment and on the recipient bank's duty of care, not on the technology used to deceive you.
Immediately. Notify your bank within hours if possible — funds can sometimes be frozen before they leave the receiving account. Then contact us for the recovery work.
Yes. We have technical partners who forensically capture video, audio, and metadata in a way that is admissible in proceedings.
Recovery is harder but not impossible. We use blockchain forensics to trace funds to exchanges and pursue them under know-your-customer rules.
Affected by ai scams?
Our team of expert fraud lawyers can help you recover your lost funds.